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Telematics Administrator

Darlington/Home Based

up to £20,265 pa

Reference: DH 21812

Telematics Administrator
Darlington & Home Based

This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Telematics Administrator in our contact centre in Darlington.
The role of Telematics Administrator is to ensure we deliver the industry leading service our customers expect from us. In this role, you will carry out a wide range of administrative and customer support tasks. This includes providing advice and support to customers and, whilst delivering a proactive and professional service, ensuring all transactions are accurately recorded in the operating platform. The Telematics department are the go-to contact for customers, suppliers, and internal departments, for anything telematics related, for Northgate.

About You
• You come from a fast-paced, customer-focused/technical support background – ideally within a vehicle tracking arena or a mobile network industry, where you really excel in helping ensure an organised, well-managed environment for those around you to work in.
• You are fully conversant with a variety of IT packages, including Microsoft Excel and the ability to adapt to bespoke IT systems
• You are a people person – you put yourself in your colleagues and customer’s shoes and communicate well with them in sometimes-difficult situations.
• You are organised and can prioritise your workload and have a fine eye for detail.
• You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
• You are enthusiastic about our business – as Telematics Administrator, you deliver an exceptional experience every time.

As a Telematics Administrator, we offer:

• A full-time permanent role, with a great salary.
• Additional employee benefits (including employee assistance, life assurance, pension, retailer discounts etc.)
• A proven induction-training plan to help you get to grips with how we do things, with help from experienced colleagues and on-going support from your manager.

Be part of the future of vehicle rental
If you would love to join our amazing team in Darlington as a Telematics Administrator, we encourage you to find out more. Apply today via our website or email your CV to

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