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Workshop Administrator

Swansea

£22,285 with company benefits and bonus

Reference: 22358 KW

Job description

Workshop Administrator Swansea

This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Workshop Administrator in our busy site in Swansea.

The role of Workshop Administrator is central in ensuring we deliver the industry leading customer service our customers expect from us. In this role, you support our Workshop Manager and Technicians in the smooth running of the Workshop by managing bookings, confirming authorisation for chargeable work, raising invoices and being the go-to contact for customers whilst their vehicle is with us.

Swansea is a Category C branch located in West Wales and sits within the Bristol Cluster. Swansea has one neighbouring branch, Cardiff which is located 47 miles away. Swansea is a branch which in recent years has had a maintained a fleet size of over 450. Transaction levels remain consistent with last year with an expectation that this level of demand will continue. The branch also plays an integral part in supporting the busy local Auxillis Cardiff branch with workshop capacity.

About You

You come from a fast-paced, customer-focused administration background – although some experience in a Workshop environment would be useful, it is not essential as where you really excel is helping ensure an organised, well-managed environment for those around you to work in.
You are a people person – you put yourself in your colleagues and customer’s shoes and communicate well with them in sometimes difficult situations.
You are organised and can prioritise your workload and have a fine eye for detail.
You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
You are enthusiastic about our business – as Workshop Administrator, you deliver an exceptional experience every time.
As Workshop Administrator, we offer:

A full-time permanent role, with a great salary.
Additional employee benefits (including employee assistance, life assurance, pension, retailer discounts etc.)
A proven induction-training plan to help you get to grips with how we do things, with help from experienced colleagues and on-going support from your manager.
The opportunity to work with a broad range of businesses and world-renowned automotive brands including Ford, Mercedes and Peugeot.
Be part of the future of vehicle rental

If you would love to join our amazing team in Swansea as a Workshop Administrator, we encourage you to find out more. Apply now


Reference ID: 22358

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