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Yard Controller


Up to £22,691

Reference: DJ 22467

Job description
This is a great opportunity to join one of the UK’s leading vehicle rental specialists as a Yard Controller in our busy site in Egham.
As Yard Controller, you are often the face of Northgate for our customers and play an integral role in enabling us to consistently provide the first-class experience they demand. Part of a busy branch team, you will work closely supporting both rentals and the workshop, while ensuring the site is clean, safe and secure. Also delivering vehicles in busy periods.

The little things make a big difference as a Yard Controller a warm, friendly approach, taking the time to explain the vehicle and documents or answering queries in a helpful and positive way. We expect you to treat our fleet vehicles as you would your own and your eye for detail plays a vital part in the capture of on and off hire condition, helping reduce the financial risk to the business too.
As a key Central site, Egham is a busy branch with over 1013 vehicles in fleet, also our workshop supports neighbouring sites and a broad mix of businesses and brokers. So, whether you are sourcing vehicles so you can say yes to booking, resolving a customer rental query or overseeing the daily vehicle movements in and out of branch, it is an exciting place to be.

About you
• You come from a fast-paced, customer-focused background – the industry is not important but where you excel is in quickly understanding what matters to your customers.
• You are a people person – you put yourself in your customer’s shoes and communicate well with them in sometimes-difficult situations.
• You are a confident, courteous driver with good knowledge of the local area – ideally, you have some previous driving experience in your career, especially if you regularly used ‘Transit’ sized (or larger) vehicles or are IAM / emergency services trained.
• You get involved in every part of our business – you take pride being part of the Northgate team and are keen to help colleagues with a hands-on, can-do approach to getting things done.
• You are enthusiastic about our business – as Yard Controller we expect you to make a great first impression and deliver an exceptional experience every time.

As Yard Controller, we offer:
• A full-time permanent role, with a great salary.
• Additional employee benefits (including employee assistance, life assurance, pension, retailer discounts etc.)
• A proven induction-training plan to help you get to grips with how we do things, with help from experienced colleagues and on-going support from your manager.
• The opportunity to work with a broad range of businesses and world-renowned automotive brands including Ford, Mercedes and Vauxhall.

Be part of the future of vehicle rental
If you would love to join our amazing team in Egham as a Yard Controller, we encourage you to find out more. Apply today

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