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Damage Controller

Croydon

up to £23,500 pa

Reference: 22329 UT

This is an exciting opportunity for an experienced Damage Controller to join the UK’s leading vehicle rental specialists, working from our busy flagship site in Croydon;

As part of a team of professionals you will undertake the inspection of damaged vehicles, assessing the full extent of the damage, costs of repair and timeframes. An important aspect of this job is to identify the correct prescribed repair method and prepare, record and maintain records of electronic and manual estimates.  

Our branch is fast paced and exciting with lots of opportunity to make an incredible difference and apply your expertise and skill. In the job of Damage Controller, you will be responsible for assessing all vehicles. This means keeping up to date with all repair methodologies and it is also important for you as a Damage Controller to fully understand different insurers and manufacturers literature and bulletins.  Another very important aspect of the job is teamwork as you will be working with other colleagues in the branch as well as across other functional areas. Your aim; ensuring we get their vehicle back on the road safely and in quick time.

You will report into the Branch Manager who is as passionate about customer service as they are about their team and is absolutely determined to make their branch the best in group. There is a family feel and buzz where everyone helps each other to achieve the goals of the site and to ensure our customers are consistently delighted with the service we provide. It’s an amazing team! 

Key to your success is your ability to produce work that complies with the highest technical and quality standards and, above all, helps us deliver on our service commitment to customers.

 About you

• You come from a fast-paced background – you know how to work in a standard job time structure with a focus on producing compliant, high-quality work.
• You can do more than one thing at once – you can be sure you will never be looking for something to do, so being able to prioritise and plan your work is key.
• You will have a full UK/EU Driving Licence
• You take pride in providing a great customer experience each day - you understand what is important to your customers and suppliers.
  


As a Damage Controller, we offer:

• A competitive starting salary with quarterly bonus scheme.
• Additional employee benefits (including employee assistance, life assurance, pension, retailer discounts etc.)
• A clear career development pathway and our commitment to supporting your professional development through in-house and industry-recognised training.
• The opportunity to work with and service world-renowned automotive brands including Ford, Mercedes and Vauxhall.

Be part of the future of vehicle rental

If you would love to join our amazing team as a Damage Controller we encourage you to find out more. Apply today.

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